The AIM Leadership Institute promotes effective immunization program management through collaboration, education, and creativity to ensure program compliance and increase and sustain high immunization coverage throughout the lifespan.

Leadership Development training resources were developed from in-person leadership training. Each course below includes several short modules that review program content.

As part of our mission, AIM works to support the professional development of program managers with several learning opportunities a year. To see additional trainings and webinars, visit the AIM resource library.

What Effective Leaders Do: Setting Direction and Creating Culture

In this session, you will be introduced to leadership theories and leadership behaviors (task and roles) and provided with a practical framework for thinking about and improving leadership skills. The session will focus on the key elements of what effective leaders do – set direction and create culture and will provide insights, tools, and principles for these leadership activities.

You will understand the nature, tasks, and roles of leadership and appreciate the differences between leadership and management and how they work together.

Peter Ginter, MBA, PhD, University of Alabama at Birmingham

Leading a Multi-Generational Workforce

This session is highly interactive and includes skill building and productivity. It is a results-oriented session designed to help managers get in the game and be productive. Participants will have opportunities for small and large group interaction, independent reflection and application to work.

Participants will 1) understand the forces that shape generational preferences, attitudes and behaviors at work and 2) be able to identify the key motivators for each generation and learn to improve communication skills critical to bridging the generation gap.

Diane Thielfoldt, The Learning Café

Effective Leadership for Community Health Equity

Content: This session consists of instructive presentation, facilitated audience participation and small group exercises. Small group exercises will address personal leadership reflection and journaling, creating the environment for building shared aspirational goals among persons, organizations and sectors. The session also includes methods to provide feedback that builds trust and engagement. The exercise focuses on discerning transactional vs adaptive leadership opportunities/challenges.

Objectives: The participant will have a better understanding of 1) the distinction between “management” and “leadership” as a foundation for further leadership development; 2) the importance of naming and planning for the underlying forces that create events, organizational performance and community-level trends, i.e., transactional vs. adaptive leadership; 3) insight into and a frame of competencies around personal, organizational and leadership.

Eric T. Baumgartner, MD, MPH, Director, Policy and Program Development Louisiana Public Health Institute

Presentation Resources

Organizing Your Team for Success

This two-part series will help Program Managers develop the skills and learn useful tools to lead successful teams.

Organizing Your Team for Success Part 1

Dr. Fish describes how theory can be translated into practice using business and psychological literature and what the research says about leading successful teams. The information can also be used to develop behaviors program directors can use every day to achieve success. Dr. Fish also explores what leadership approaches can spur good outcomes in teams.

Debra M. Fish, PsyD, Fish Executive Leadership Group, LLC

Organizing Your Team for Success Part 2

In this module, participants will learn about useful tools to enhance communication among your team. Dr. Fish explores how regular, clear and consistent communication can build more effective teams and improve collaboration.

Debra M. Fish, PsyD, Fish Executive Leadership Group, LLC

Navigating the Fogg [Method]: Demystifying Behavior Change

This workshop provides an overview of the Fogg Method of behavior design. More specifically, this session will teach practical skills program managers can use immediately to build leadership competence and simple, effective ways to create tiny habits. Participants will be randomly divided into breakout groups to complete a series of exercises with their peers.

Jill B. Roark, MPH, Adolescent Immunization Communications, NCIRD, CDC
Judith Weiner, PhD, Health Research Analyst (contractor), NCIRD, CDC

How to Manage Impossible Situations…and People: Insights from a Psychologist

This session will review how to maintain an effective program despite obstacles and how to manage yourself so that you can enjoy your role. Guided conversations will include some of the thorniest problems managers face.

Debra M. Fish, PsyD, Fish Executive Leadership Group, LLC

How to Manage Impossible Situations Part 1

How to Manage Impossible Situations Part 2

The Opioid Epidemic: Failing to Learn from History

In this module, “The Opioid Epidemic: Failing to Learn from History,” Dr. Offit provides a comprehensive history of opium, its medicinal purposes, addictive properties, and ongoing attempts to separate the two.

Paul Offit, MD, Chief, Division of Infectious Diseases; Director, Vaccine Education Center, Children’s Hospital of Philadelphia

Practical, Easy-to-Remember Communication Strategies for Leaders

Oops! I’m The Manager! Say the Right Thing the First Time…

Learn your playground personality and be able to recognize others. Say the “right thing” the first time around, practice using the right combination of words and actions to motivate your staff to get the job done, learn new and easy-to-remember tips to diffuse tense situations, calm frazzled nerves and help staffers and co-workers work together more effectively.

 Kathy Giacalone, The Corporate Nanny

Meet the Millennials: Burden, Blessing or Both?

Understand and capitalize on what motivates millennials and how that impacts the success of the organization. Learn how to close the communication gap with millennials and create an empowering, engaging environment. Learn how to coach, engage and retain millennials, including how to discuss career opportunities and realities.

Diane Thielfoldt, Learning Strategist and Co-Founder of The Learning Café

Public Health Leadership

In these sessions, you will learn the important components of public health leadership such as numbleness, flexibility, future-focused thinking, collaboration, and adding value.

Michael Fraser, PhD, CAE, FCPP Executive Director, Association of State and Territorial Health Officials

Public Health Leadership Part One

Public Health Leadership Part Two

Extreme Leadership

In this four-part series, Steve Farber challenges AIM members to take leadership to the next level and change things for the better—regardless of their “place” in the company.

Steve Farber President Extreme Leadership, Inc.

Extreme Leadership Part 1

Part 1 introduces the concepts of Extreme Leadership, beginning with a personal transformation. He also describes practices and behaviors necessary to accomplish extraordinary goals and discusses the value of love while making a radical leap into leadership.

Extreme Leadership Part 2

Part 2 provides examples of behaviors in famous leaders and how program managers might apply them to improve leadership skills. Mr. Farber further provides introspective questions that help clarify priorities and relationships and describes the impact of “loving what you do” on successful leadership

Extreme Leadership Part 3

Part 3 addresses how fear and audacity can transfer into behaviors that create successful leaders and provides examples of how these concepts lead to successful outcomes.

Extreme Leadership Part 4

Part 4 addresses the importance of accountability in leadership and provides examples of how this behavior leads to successful outcomes.

Understanding The Change Cycle Model

In this six-part series, Phil Griffin will help you understand the Change Cycle Model.

Phil Griffin, Immunization Program Manager, Kansas

Understanding The Change Cycle Model Part 1

Part 1 introduces The Change Cycle and resources designed to supplement this presentation. Phil discusses that change is not only a process but that personal change precedes organizational change. Further, he explains that the implementation of change is different than the implications of change.

If you would like to purchase the supplemental resources, they can be found at for $7.95.

Understanding The Change Cycle Model Part 2

Part 2 describes the science of change in The Change Cycle and the time and intensity of one’s response to change. It includes an exercise that allows participants to look more closely into a specific loss or concern that is most uncomfortable. If you would like to purchase the supplemental resources, they can be found at for $7.95.

Understanding The Change Cycle Model Part 3

Part 3 looks closely at the profile of Stage 1 in dealing with change. This profile includes feelings of fear and self-protection. The presentation consists of personal perspectives and the perspective as a manager and leader when moving yourself and others through change.

Understanding The Change Cycle Model Part 4

Part 4 concludes the discussion of stage 1 with an action plan of change and begins the discussion of stage 2 with profiles of doubt and resistance. Phil explains the thoughts, feelings, and behaviors and provides examples of successful communication strategies during this stage. In addition, stage 3 is introduced with profiles of discomfort and the need to accept the steps necessary to move forward.

Understanding The Change Cycle Model Part 5

Part 5 addresses the importance of identifying the specific steps needed to move forward in stage 3 of the change cycle and determining who can help during this process.

Understanding The Change Cycle Model Part 6

Part 6 discusses the fourth, fifth, and sixth stages in the Change Cycle. The fourth stage is one of discovery, in which one determines what decisions must be made to move forward. The fifth stage is about understanding and involves feelings of enthusiasm, confidence, and determination. In this stage, the change process nears completion, so it is essential to evaluate the process and learn how to meet the next challenge of change. And the sixth and final stage of the change cycle addresses integration and the importance of gaining new knowledge through re-evaluation and re-prioritization.

Becoming Resilient: A Self-Care Approach to Improve Provider Communications

This 3-part series offers a powerful self-care approach to develop and grow resilience.

Diane Thielfoldt, The Learning Café
Debbie Harrison, LCP, MHSP, Addiction Training Awareness

Becoming Resilient: A Self-Care Approach Part 1

Speakers explore the four components of informed Dialectical Behavior Therapy (DBT):

  • Practicing mindfulness
  • Regulating emotions
  • Developing interpersonal skills
  • Surviving a crisis in the moment

Becoming Resilient: A Self-Care Approach, Part Two

This hour-long webinar offers a follow-up training to their plenary session during AIM’s 2019 Leadership in Action Conference, which can be viewed here.

During part two, Diane and Debbie introduce new tools and methods that focus on self-care and distress tolerance.

Becoming Resilient: A Self-Care Approach, Part Three

Managing Up: Building a Great Working Relationship with Your Boss

You rely on your boss and your boss relies on you. The key to an effective, productive, dynamic relationship with your boss is knowing how to manage your relationship. In this fast-paced workshop, you’ll learn strategies from leading thinkers and discuss how to apply them to your immunization program.

DeAnn Gruber, Ph.D., LCSW, Louisiana Department of Health

From Survivor to Strategic Leader: Creating a Meaningful Strategic Plan

Strategic planning can be stressful—especially if you don’t know where to start or what tools to use. This workshop will help you tackle challenges head-on. You’ll get a variety of resources, your relationship building time and leave this session with five ideas you can implement tomorrow.

Claudia Brogan, Tencza Designs
Beth Rowe-West, AIM

This resource was made possible through support from Merck. Learn more about our corporate allies here.

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