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AIM Leadership Development Conference Modules 2017-Kathy G.
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AIM Leadership Development Conference 2017 Modules

This event was made possible through a Merck educational grant.


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Session: Oops! I’m The Manager! Say the Right Thing the First Time…Practical, Easy-to-Remember Communication Strategies for Leaders  (Presentation)

Speaker: Kathy Giacalone, The Corporate Nanny

Learn your playground personality and be able to recognize others. Say the “right thing” the first time around, practice using the right combination of words and actions to motivate your staff to get the job done, learn new and easy-to-remember tips to diffuse tense situations, calm frazzled nerves and help staffers and co-workers work together more effectively.

Part1:

 

Part 2: 

 

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